Saturday, April 30, 2011 - PetSmart Customer Survey belongs to the PetSmart Store Support Group. PetSmart is one of the leading pet food suppliers and pet grooming equipment suppliers that has a very good market share in the pet supplies. PetSmart stores are located across the country and they also have a very good internet presence. Through their online portal, they provide information regarding the various food products and medical products that are suitable for dogs, cats, birds and fishes.The also provide on line shopping services through their eCommerce portal. They provide great discounts and fabulous free gifts for customers making on line purchases.

They have now come up with a customer satisfaction survey, in order to get the feedback regarding their pet products and also the services provided by their sales personnel in the store. For providing feedback, one has to reach the survey portal by following the link In the landing page of the portal, the user has to provide the 16 digit pin number that is provided in the survey invitation form. After entering the 16 digit pin number the user has to select one survey from the available four surveys listed.

Retail survey:

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