Monday, May 16, 2011 - J C Penney's Customer Satisfaction Survey is a website of J. C. Penney which is conducting an online survey to get first hand feedback from customer regarding their products as well as the quality of their services. The Customer Satisfaction Survey on the website can be taken both in the English as well as Spanish languages.

All the mandatory terms and conditions related to the survey are mentioned on the website so that one can read them thoroughly because any type of violation of these regulations might lead to the disqualification of the candidate. The privacy policies of the website as well as the survey are also mentioned in a separate link so that participants are well-versed with them.

Technical support can also be availed by the participant in case he/she requires any help from the customer care executives. The designing and maintenance of the website has been done by Service Management Group so that the websites functions properly even when there is heavy traffic of people taking the survey.

Retail survey:

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