Monday, May 9, 2011 - Old Navy's Customer Satisfaction Survey is a website that serves as the portal to allow customers to complete Old Navy's customer satisfaction survey online. Old Navy is a division of the Gap, Inc., and provides clothes for an audience that is fashion conscious but on a budget. Old Navy has been in operation since 1994.

The website offers a link to start the survey, and advises users that it will take about 8 minutes to complete. As an incentive to complete the survey, customers will be rewarded with a coupon for ten percent off a future purchase at Old Navy. This bonus comes in the form of a code word that you receive at the end of the survey. The customer satisfaction survey is available to be taken in either English, Spanish, or French. To complete the survey, customers will need a copy of a receipt from a recent purchase at Old Navy to provide necessary details.

Retail Survey:

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